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Marketing Automation vs. CRM

Marketing Automation vs. CRM

Time To Read: 2 minutes

MARKETING AUTOMATION VS. CRM

You may have done research comparing client relationship management (CRM) and marketing automation to see which fits your business best. Potentially investing in two different solutions will have you seek the actual difference to make the best decision. In this blog, we point out the differences between the two, provide a comparison sheet below, and demonstrate how you can use the differences to your advantage.

The Difference

To put it simply, CRM manages the sales pipeline process that includes individual emails, lead status tracking, task management, opportunity tracking, and pipeline reporting. Because CRM is opportunity management, it moves leads to opportunities and managing them, not offered by marketing automation.

Marketing Automation primarily focuses on digital email marketing and campaigns. It also manages lead activity tracking and scoring, along with landing pages and forms. Marketing automation’s core executes campaigns and doesn’t focus on tracking activity, form data, etc.

Key Things to Note

Marketing automation can feed information to CRM in the sales funnel. The leads of marketing automation include raw, viable, nurtured, active and marketing qualified leads. This is worked down the funnel to CRM, which includes sales accepted leads, opportunities, and closed/won. It is now possible to sync information both ways so that your marketing team knows what’s going on in sales while the sales and customer service teams know the marketing history of each prospect or customer that is interacted with.

The Advantage of Combining

For most businesses, it shouldn’t be a comparison of CRM and marketing automation to choose one over the other. Instead, it should be used in conjunction. SelectHub states that “one may think that the key difference between CRM versus marketing automation is that each platform manages database contacts at different stages in the marketing/sales cycle. This is no longer true.”

Bottomline

It’s not a question of either/or. You need both. It is critical and necessary to have a combination of CRM and marketing automation. Marketing automation is needed to allow marketing to manage digital campaigns and help prioritize leads. CRM is needed to help sales manage these leads and opportunities.

Here at GreenFox, we know combining CRM and Marketing Automation is crucial. That is why we offer The Marketing Dept. Platform. It literally gives you a full access platform for all your marketing needs. With the platform, users are able to have immediate access to the following from one single location.

Ready to Discuss Your Web Project?

How To Keep Your Website From Killing Your Business

How To Keep Your Website From Killing Your Business

Time To Read: 2 minutes

HOW TO KEEP YOUR WEBSITE FROM KILLING YOUR BUSINESS

Your business receives first impressions based on your website and the user experience it offers. Unfortunately, it is seen time and time again where clients suffer because of their outdated, not user-friendly, or even sometimes non-existing website. To keep this from being you, here is how you can keep your website from killing your business.

Well Built = Trust

Any reputable company has some kind of online presence. Websites build trust and loyalty with your audience. Evaluate and ask yourself the last time you searched for a service, did you choose to use the company with the outdated website, or did you choose the company with an engaging website? Let’s be honest, we tend to lean towards doing business with an attractive website.

It’s All About the UX

The experience on a website sets the tone for what to expect; it sets the tone for trust too. Consumers connect the experience of your website with the service that is expected to be received. You wouldn’t want your outstanding product or service to be dismissed because it’s associated with your confusing website, would you?

Diminish the Confusion

Your traffic and lead generations can be affected if the design strategy is not considered. Check if the following issues could be resolved with an updated or new website: non-readily contact information, confusing navigation, hidden important content, unclear call-to-action, and un-updated offered products or services.

Throw In Some Visual Appeal

Your business website is essentially your digital office. The organization is reflected by the impression your website gives. If the visuals, design, and structure are outdated, the target audience will make assumptions that your business cannot evolve with the product or services it offers as well. Take note of what works, what doesn’t, and what your website has outgrown.

Bottomline

We believe that a fully functioning, high-speed, lead-generating website is more important than your physical office or brick and mortar! You read that right. It is likely that you pay thousands of dollars per month to house a few employees and a few products. However, the website you have was likely not built by professionals and is simply an online page that houses the things you do. What it should offer is the solution to your future and current clients’ needs. It’s the website that stays open 24hrs a day, 365 days a year.

Websites that are built to tell clients about what you do is an old and outdated way of thinking. We believe your website should cause your future clients to take action. In order for your clients to take action, they need to be presented with something worth taking action on. That’s where a GreenFox Marketing, custom-built website is ready to help you grow!

Ready to Discuss Your Web Project?

7 Elements Of A High-Converting Landing Page

7 Elements Of A High-Converting Landing Page

Time To Read: 3 minutes

7 ELEMENTS OF A HIGH-CONVERTING LANDING PAGE

Let’s start by being absolutely clear: your homepage is not a landing page. For that matter, neither is your product page, your pricing page, your contact page, nor even your about page. When we talk about landing pages from a marketing perspective, we are referring only to specific pages that have been expressly designed to achieve a particular goal. Typically, the goal will be to obtain the user’s email address and other personal information. But it could also be to download a PDF, register for a webinar or make a purchase. Whatever the goal is, the landing page should be solely focused on that goal. Here are 7 elements your landing page should obtain to be high-converting.

1. Captivating Headline

This is the first and possibly the only thing visitors will read. The headline is where you win or lose them. The key here is to explain the benefit you are offering to users in a single sentence. Don’t talk about features, talk about what they can achieve thanks to your offering. Make it all about the user. You should spend as much time on this single element as you do creating the rest of the landing page. Why? Because research has shown that over 90% of users who read your headline will also read your CTA.

2. Gnarly Offer

You could have the best landing page in the world, but if your offer sucks, users aren’t going to be converted. If your goal is to get new subscribers to your blog, you’ll probably want to give away something for free like an in- depth guide to your chosen topic. If you want people to sign up to your webinar, you’ll need to highlight why your webinar is so good. What is the user going to learn from you and how will it benefit them? This will be the second thing users will read, so make sure the copy for your offer follows on nicely from your title.

3. Eye-Catching Images

Some users won’t bother to read your headline. But if they see an image that they relate to, they may be persuaded to give the landing page a second chance. Don’t just use any old stock image, however. Think of your image as a second headline. Make it powerful; make sure it shows off your product or offering and the benefit to the user if possible.

4. Killer Video

Do you know what’s better than images? Video! If a picture says a thousand words, how many words does a video say? Ten thousand? A million? However many it is, videos are a great way to increase conversion rates. In fact, research from Eye View Digital has shown that using video on landing pages can increase conversions by 86%.

5. Trust Indicators

These can be anything from testimonials and reviews to customer logos and Industry certifications. This is an especially important element if the goal of your landing page is to persuade users to buy a product. But even if you’re just trying to get more email sign ups, it is still a good idea to put trust indicators on your landing page.

6. Clear Call-to-Action

It’s no good having a landing page if users don’t know what to do on it. This is where your call-to-action (CTA) comes in. It should be clear, prominent and assertive. “Sign up here”, “Add to cart” and “Download now” are common calls-to-action that you will see across the web. As always though, your CTA should be tailored to your offering and your audience.

7. Post Conversation Page

When’s the best time to get a user to convert? When they’ve already converted. This is the goal of a post-conversion landing page. Once they’ve clicked the call-to- action and filled in their information, follow them up with another offer. Maybe this is a product upsell or a request to become a newsletter subscriber. Whatever it is, there’s no better time to strike than while the iron is hot. (Note: SharpSpring makes this easy with landing page funnels – a series of pages served up in sequence.) If you don’t have an applicable post-conversion offer, consider a thank you instead.

Bottomline

If you’ve gotten this far, all you will need is our free Ultimate Guide to Marketing Automation for  everything you need to know to start creating and optimizing landing pages for your website. The Marketing Dept. Platform makes it easy to get started. With pre-built templates and a drag and drop interface, you won’t even need a designer. Get out there, post a page and start getting leads today. Schedule a call!

Download our Creating Landing Pages That Convert Guide!

7 Ways You Can Use Dynamic Content

7 Ways You Can Use Dynamic Content

Time To Read: 3 minutes

7 WAYS YOU CAN USE DYNAMIC CONTENT

You may be thinking, what exactly is Dynamic Content? Simply put, it refers to elements of a website or email that change depending on a user’s information or past behavior. Ultimately, dynamic content creates a personalized experience for every individual user. So instead of everyone who lands on your site or receives your email seeing the same thing, leads may see something different depending on how they have interacted with your company before. 74% of users get frustrated with websites that don’t deliver personalized content. It’s not just a phase, it’s a large shift your business needs to apply effectively.

1. Landing Pages

Landing pages are a great way to convert users into customers. Consider the impact of delivering a personalized message to every user. The details will, of course, depend on the product. Start by integrating the lead’s name into the page design, and then reference products the lead has already used. Go one step further by personalizing the call to action. If a lead has already downloaded one of the opt-in rewards, for example, display another to ensure that she remains in the funnel.

2. Email

Delivering dynamic content to users in email campaigns is a great way to increase open rates and conversions. Again, there’s much more to personalizing an email than including the user’s name. Content can be changed depending on the user’s location or browsing history in the same way it works on your landing pages.

3. Forms

With dynamic content, a site can offer a better user experience by delivering personalized forms. When a visitor is identified as “known” versus “unknown,” the site can present variations on forms displayed or hide them altogether. For example, an unknown visitor might receive a form with a special offer whereas a known visitor might simply need to confirm his email address. Other website personalization can happen once someone is a known visitor. A known visitor might see a login page instead of a registration page.

4. Redirects

Another way to convert users into customers is by using redirects. If a user has been seeking more information about Hawaii, for example, he could be redirected to a page about Maui. Redirects can happen almost instantaneously, and the visitor may not even realize that they’ve been redirected.

5. Pop-Ups

You don’t have to rely on past behavior to deliver dynamic content to users. By using real-time signals, such as the time spent on a page, length of inactivity, scroll activity, or user clicks, you can deliver intelligent pop-ups to achieve a specific action. Usually, this will be to prevent a visitor from leaving the website without first entering into your sales funnel. Use this type of dynamic content to direct him to the best content based on his location.

6. Personalized Recommendations

Recommendations don’t just have to be product-related. You could also recommend content from your blog based on the articles a user has previously read. In essence, this helps to “free” content from the “confines” of repeat purchases and to ensure users see as many of your products as possible.

7. Dynamic Searches

On large websites with hundreds or thousands of pages, search bars can become user-unfriendly very quickly. Here, use individual user data as well as site-wide data to deliver a personalized, user-friendly experience. One method would be to suggest the most frequent search queries. Alternatively (or in addition), the site can deliver results based on a user’s previous preferences. For instance, a user might prefer a particular brand of clothing or only buy items in a particular pricing bracket.

Bottomline

There are many ways you can integrate dynamic content into your marketing strategy. Below you can download these seven examples, along with additional tips and information, but there’s no need to limit yourself to these! Test and experiment with different options for your business. The important thing to remember is to always make sure that the content you are serving is relevant to the user.

Download our Dynamic Content Go-to-Guide 2021 today!

4 Ways To Get Facebook Ads Approved

4 Ways To Get Facebook Ads Approved

Time To Read: 3 minutes

4 WAYS TO GET FACEBOOK ADS APPROVED

According to Hubspot, 78% of American consumers say they’ve discovered products on Facebook in the past. If you’ve ever tried to do anything Facebook-related with your business, you probably know and have experienced how daunting it can be to get it approved. Facebook is particular, and though you have to jump through hoops at times, it’s worth it because of the level of exposure and vast demographic audiences. There is many ways your business can get Facebook Ads approved that will generate awareness, bring in leads, and convert prospects; here’s just a few.

1. More Visuals, Less Text

Facebook’s ad policy requires ad images that do not have text over 20% of the area. It can be tempting to display as much information as possible, but be strategic and only use text that is needed. Allow the visuals and minimal text to drive the audience to navigate toward an effective landing page, where it will give them all the information they need. We recommend sticking with your branded campaign. Develop your campaign, the word verbiage, tagline, etc., that will make it easier to know what to include for it to all line up and make sense.

2. Clear Call to Action

Think through what you want your audience to do next. The entire ad should be centered and designed around the call to action. Do you want them to like your Facebook page, download a free template, or sign up for a newsletter? Be clear about what you want your audience to do next and then make it extremely easy and understandable for them to follow through. According to AdRoll, adding a call-to-action button boosts the click-through rate by 2.85 times.

3. Relevancy is Key

Facebook Pixels and extensive ad targeting options make it incredibly easy to promote relevant offers or content. It takes effort upfront but making your ad hyper-targeted will make it better and more effective since it is based on the audience’s past likes and site activity. Though we encourage hyper-targeted ads, we also warn of over-personalization. Harvard Business Review published a study that found when “unacceptable, third-party sharing had occurred, concerns about privacy outweighed people’s appreciation for ad personalization.” Don’t make users feel uncomfortable with your ads by making them feel like their personal information was accessed.

4. Add Value to Your Ad

What is encouraging your target audience to click through your landing page? Make sure it is something that your audience wants or will benefit from. Whether you’re providing information they need, a solution to their problem, or offering a great deal, it all helps lead your audience to your landing page.

Bottomline

Facebook’s goal is for users to have a positive experience when interacting with ads, which is why ads are manually reviewed. By using more visuals with less text, providing a clear call to action that offers value, and keeping it relevant will ensure a positive experience for your visitors, along with a strong conversion rate.

At GreenFox, we know getting Facebook Ads approved can be a hassle, along with other platform ads. We work to improve social media marketing and keep up with the constant changes in requirements and effectiveness. Learn more about how GreenFox can help improve your paid social media marketing strategy.

4 Ways to Make Your Marketing email stand Out

4 Ways to Make Your Marketing email stand Out

Time To Read: 3 minutes

4 WAYS TO MAKE YOUR MARKETING EMAIL STAND OUT

Now that you know the key elements to mastering email content creation, you are in a great position to adjust certain components of your strategy that will make them stand out. The email marketing world is competitive so to get an advantage, perform tests to help you understand how to stand out in your audience’s inbox and what specifically drives them to open, read and click your strategic emails. At GreenFox, it is our goal to set up businesses for successful email marketing strategies, so here are four ways your business can make your marketing email stand out.

1. Change Up Your Sender Name

Don’t limit yourself to only using your company name or sticking to one team member when it comes to the “from” name. Get creative! According to Influence&CO., “friendly froms” can increase open rates significantly. They did a trial and found that “friendly froms” received 144% more total opens and enjoyed a 168% greater unique open rate. This increase in opens also translated to 60% more click-throughs and 11% more conversions. Get specific with the name, like including a job title or department name to help ad a description to the employee’s name. Try different formats to find out which works best for your audience.

2. Make Your Subject Lines Visually Stand Out

Most companies treat their subject line too literally and it keeps messages from being opened. Don’t let this be you! It’s all about catching your audience’s attention as they scroll through the endless amount of unread emails for the day. Of course, verify your subject line reflects the content of your email, but also make sure it matches your business’ voice, tone, and style. Is your business humorous? Emoji-loving? Rock the caps lock text? Find what stands out for your business.

3. Customize the Preview Text

Did you know that though the email preview text is auto-populated you can customize it? That’s right, you can use this text real estate as another way to stand out. It may take some effort and code to do it (depending on who your email platform is), but it is worth it. Stand out by using white space through a short description. You can also use humor or even start a sentence with the “from” name, keep the sentence going with the subject line, and end the sentence with preview text. Think outside the box.

4. Get Creative with Your CTA

A lot of times, businesses make their CTA too literal. Your entire email should be intentional and that definitely applies to the areas where you ask your readers to take action. Be clever to entice your readers to click. Use attractive colors and even get creative with the button copy. For example, your email can be about “the secrets to communicating better with stakeholders” and your CTA button can read, “Enter the Chamber of Secrets.”

Bottomline

Email marketing best practices are in place for a reason but don’t hesitate to experiment and think outside the box. It’s about testing and adjusting your strategy. What works for your audience, what doesn’t work? Give yourself ample time to be creative in standing out. You may think the “from” name, subject line, preview text, and CTA button copy are minor things, but it can be just the details that get your audience to engage with your message.

At GreenFox, we know email marketing success can be found in the smallest of details. We work to improve the email marketing and campaign design for large and small businesses. Learn more about how GreenFox can help improve your email marketing strategy.